Bug-tracking software plays a pivotal role in software development, serving as an indispensable tool for managing and resolving issues arising during digital product creation. In an industry where efficiency and precision are paramount, having the right bug tracking software can significantly enhance team collaboration, streamline workflows, and ensure the delivery of high-quality software.
Choosing the right bug-tracking software can be challenging, especially with the myriad options available in 2024. To help you make an informed decision, we’ve compiled a list of the top 30 bug-tracking software platforms that cater to a variety of team sizes and project needs.
Asana, primarily a project management tool, doubles as a robust issue tracking system. IT teams can customize its bug tracking template to fit their specific requirements, making it a versatile tool for managing both tasks and bugs.Additionally, leveraging tools like Asana can enhance skills for social media marketing by streamlining content planning and execution
Free for basic features, with premium plans starting at $10.99 per user per month.
BackLog by Nulab offers a comprehensive suite for project and code management, integrated with bug tracking capabilities. Its Kanban-style boards, built-in Git and SVN repositories, and advanced search features make it a powerful tool for development teams.If you are looking for expertise in project management, consider consulting a Digital Marketing Agency to optimize your strategies.
Ranges from free to $175 per month depending on the plan.
Bird Eats Bug simplifies bug reporting with features like one-click bug capture, screen recording, and instant replay. These capabilities are invaluable for teams focused on improving product quality and reducing time spent on issue resolution.
Plans start at $0 and go up to $200 per month, with enterprise options available.
Designed for larger organizations, BMC Helix ITSM offers extensive IT service management features, including incident and problem tracking, change release management, and knowledge management, making it a suitable choice for complex IT environments.
Customizable based on enterprise needs.
BugHost provides a structured approach to bug tracking with features such as comprehensive audit trails, workflow capabilities, and integrated email alerts. It’s designed to improve software development control and productivity.
Plans range from $29 to $159 per month, with customizable enterprise options.
BugHerd is tailored for web developers, offering visual feedback tools that make it easy to report and organize bugs directly on a website. Its capabilities include task prioritization, bug reporting, and screen recording.These tools can be particularly useful when creating engaging content, like a catchy one word ig caption, to boost your social media presence.
Plans start at $33 per month and go up to $191 per month, with enterprise pricing available.
Bugzilla is a long-standing, open-source bug tracking system that offers essential features like bug management, reporting, customizable workflows, and time tracking. It’s a reliable choice for teams that prefer an open-source solution.
Free, open-source.
ClickUp is a versatile platform that includes customizable templates for bug tracking and issue management. Its powerful GitHub integrations, customizable views, and automation features make it a popular choice for software teams.
Free for basic features, with premium plans starting at $12 per user per month.
FogBugz offers a comprehensive solution for project management with strong bug tracking capabilities. It provides a centralized platform for managing bug cases, customizable workflows, and seamless integrations with other tools.
Pricing is team size-dependent.
Although primarily a customer support tool, Freshdesk can be adapted for bug tracking and issue management, particularly for customer-reported issues. Its simple and intuitive interface is a plus for smaller teams.
Plans range from $29 to $159 per month.
GitHub Issues and GitLab Issues offer integrated bug tracking within their version control systems. These tools are ideal for development teams already using GitHub or GitLab for their projects, providing seamless issue management.
GitHub Issues is free with additional features available in plans up to $21 per month; GitLab Issues offers similar tiered pricing up to $99 per month.
IBM Rational ClearQuest is a change management software that includes real-time defect tracking, reporting, and development lifecycle tracing, making it a powerful tool for maintaining control over software changes.
Starts at $1,080 per license, with custom pricing based on requirements.
Jira by Atlassian is one of the most popular bug tracking tools, known for its extensive customization options, workflow automation, and integration with a wide range of development tools. It’s suitable for teams of all sizes.
Free for small teams, with premium plans starting at $16 per user per month.
Lighthouse is a straightforward ticket tracking system that helps teams manage bugs and tasks through automatic organization, email-based ticket management, and a clear project overview.
Plans start at $25 per month and go up to $100 per month.
Marker.io facilitates live feedback collection directly from your website, allowing IT teams to report issues easily with click-to-annotate features, mobile support, and seamless integration with other tools.
Plans start at $39 per month, with options up to $99 per month for more features.
Mantis Bug Tracker is a lightweight, open-source tool that provides basic bug tracking functionalities. It’s easy to implement and use, with features like customizable fields and workflows.
Free, open-source.
nTask is a project management and bug tracking platform that offers agile views, project planning, and risk mitigation tools. It’s designed to simplify bug tracking with features like issue management and collaboration tools.
Plans start at $3 per user per month, with customizable enterprise plans available.
Pachno is an open-source platform offering features like live project and time tracking, source code integration, and customizable workflows. It’s a robust tool for teams looking for an open-source solution with extensive documentation.
Free, open-source.
Raygun is specialized for error and crash reporting, providing real-time error notifications and performance monitoring. It’s ideal for teams that need to identify, diagnose, and resolve application errors quickly.
Plans range from $40 to $400 per month, with enterprise pricing available.
Redmine is an open-source issue tracking and project management tool that offers features like custom fields, issue relations, time tracking, Gantt charts, and calendar views, making it a comprehensive tool for development teams.
Free, open-source.
Sentry is a monitoring tool focused on real-time error tracking for web applications. It offers detailed insights into code-related issues, making it a valuable tool for development teams focused on maintaining high code quality.
Free for basic features, with premium plans starting at $80 per month.
Shortcut is a collaborative platform that integrates planning and development processes, offering features like project management, API features, Kanban board views, and milestone tracking, making it a suitable choice for agile teams.
Free for small teams, with premium plans starting at $16 per user per month.
SpiraTeam is an Application Lifecycle Management (ALM) solution that includes project lifecycle management features, automatic incident creation, and team collaboration capabilities, making it ideal for managing complex projects.
Custom pricing based on specific needs.
Targetprocess by Apptio is an agile project management tool that supports various methodologies and customizable workflows. It’s designed for teams looking for a flexible and scalable issue tracking solution.
Contact Targetprocess for pricing.
Trac is a wiki and issue tracking system that’s commonly used for ticket-based issue management and customer support. It also supports screenshot and video recording feedback, making it versatile for different use cases.
Free, open-source.
Trello is a visual project management tool that can be adapted for bug tracking with its Kanban-style boards. It’s a simple and user-friendly option for teams that need to visualize tasks and issues.
Free for basic features, with premium plans starting at $10 per user per month.
Userback is a user feedback management platform that offers detailed visual bug reporting, custom workflows, and visual contexts, making it ideal for teams that prioritize user feedback in their bug tracking process.
Plans range from $59 to $289 per month, depending on the plan.
YouTrack by JetBrains is a highly customizable issue tracking tool that supports Scrum and Kanban methodologies. It integrates well with JetBrains IDEs, making it a preferred choice for development teams using JetBrains products.
Pricing varies based on team size.
Zendesk, though originally a customer support tool, can be adapted for bug tracking and customer feedback management. Its problem tracking platform is suitable for teams that need to manage customer-reported bugs effectively.
Pricing is determined by team size and needs.
Zoho BugTracker is part of the Zoho suite and is best suited for small to medium-sized businesses. It offers basic bug tracking and issue management features, including custom workflows, reports, and email notifications.
Free for 3 users, with premium plans starting at $420 per user per month.
Mayank is a skilled Growth Hacker Marketer with 7 years of experience in crafting impactful digital marketing strategies. He leverages innovative tactics to drive business growth, consistently delivering measurable results and industry recognition. Currently, he is a Fractional CMO at Sprint Digitech.